Magic Avatars: What to Do If You're Unhappy with the Results

We’re truly sorry to hear that you’re not satisfied with the Magic Avatar pack you purchased. We understand how important it is for these avatars to meet your expectations.

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Why Do Inaccuracies Happen?

Magic Avatars are created using advanced artificial intelligence, but because AI operates independently, we can’t fully control every detail of the results. Occasionally, this may lead to artifacts or inaccuracies in the final images. We do our best to set clear expectations and display a warning about this risk before you begin processing your avatars.

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Can I Redo or Refund My Avatar Pack?

Since generating Magic Avatars requires significant computational resources, we’re unable to redo or refund packs that have already been processed. However, every pack is unique, and trying again with a new set of photos can lead to completely different results!

Before trying again, we recommend double-checking that your uploaded photos meet the following requirements:

• Variety of angles: Include close-ups, side profiles, and full-face photos.
• Good lighting: Use clear and well-lit images.
• Single subject: Ensure each photo focuses only on you (or the intended subject).

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When Can I Request a Refund?

Refunds for Magic Avatars are only possible in the following case:

• Avatar Pack Not Delivered: If your Magic Avatar pack wasn’t delivered to your account after purchase due to a technical issue.

If this happens, please contact us at [e-mail] and provide the following details:

• The receipt for your purchase (sent to your email).
• A brief description of the issue.

Our team will investigate and do our best to resolve the issue for you!

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Need Assistance?

We’re here to help if you have further questions or concerns about your Magic Avatars. Please don’t hesitate to reach out to our support team.

Thank you for trusting us, and we hope your next Magic Avatar experience is nothing short of magical! 💛