Can I Change the Email Address of My Lensa Account?

Yes, you can change the email address linked to your Lensa account! The process is simple and secure, but it requires a quick verification step to ensure your account’s safety.

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🛠️ How to Update Your Email Address

If you’d like to update your email, follow these steps:

1. Verification

   • Send an email from your current registered email address to our support team.
   • This allows us to confirm you’re the owner of the account.

2. Provide Your New Email Address

   • In the same email, include the new email address you’d like to link to your account.

3. Review and Update

   • Once we verify your request, we’ll update your account’s email address and notify you when it’s done!

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📌 Important Things to Know

• No Need to Delete Your Account
  Unlike before, you don’t need to delete your account to change the email address. We handle the update directly for you.

• Your Subscription Stays Safe
  If you’ve purchased a subscription through Apple ID or Google Play, it will remain tied to the store account. After updating your email, you can restore your subscription without any issues.

• Save Your Data
  Your avatars and other creations are safe during the email update process, but we recommend saving anything important just to be extra cautious.

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💬 Need Help?

If you have any questions or need assistance with the process, feel free to:

• Reach out to our support team directly through the app.
• Send us an email 💌 — we’re here to help!

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We’re committed to making this process smooth and hassle-free for you. Let us know if there’s anything else we can do! 💛