How to Delete Your Lensa Account

We’re sorry to see you go, but if you’d like to delete your Lensa account and all associated data (including avatars), it’s quick and easy. You can delete your account through the app or via our website. Here’s how:

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🖥️ Delete Your Account via the App

1. Open the Lensa App

   • Launch the app on your device and go to the Settings section.

2. Find the "Delete My Data" Option

   • Scroll down to locate the Delete My Data button.

3. Confirm Deletion

   • A confirmation screen will appear, explaining that deleting your account will erase all associated data, including avatars and edits.
   • Tap Delete to confirm.
     

4. Avoid Re-Logging In

   • After your account is deleted, avoid logging in again with the same email address, as this will create a new account.

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🌐 Delete Your Account via the Website

If you’re unable to delete your account through the app or prefer using the website, follow these steps:

1. Visit the Lensa Account Management Page

   • Go to the Lensa Account Management page in your browser.

2. Log In

   • Enter your account credentials to access your profile.

3. Delete Your Account

   • Find the Delete Account option, confirm your request, and your account along with all associated data will be removed.
     

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⚠️ Important Things to Keep in Mind

• Data Permanence

  • Deleting your account will permanently erase all your avatars, edits, and saved settings. Be sure to save any content you’d like to keep before proceeding.

• Subscription Management

  • Active subscriptions are managed through your Apple ID or Google Play account. Deleting your Lensa account will not automatically cancel your subscription, so make sure to manage or cancel your subscription directly through these platforms if needed.

• Need Help?

  • If you’re unable to delete your account, contact our support team for assistance.

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💬 Need Assistance?

If you have any issues or questions during the account deletion process, we’re here to help.

💌 Contact Us

• Use the in-app support option: Settings → Support
• Email us directly: [e-mail].

We’re sad to see you go, but we’re always here if you decide to return! ❤️