If you are unable to purchase a subscription for an app and receive an error message saying "something went wrong", it could be related to your device's in-app purchase settings or payment method.
Here's what you can do:
1. Check your in-app purchase settings:
- Go to Settings on your iPhone.
- Tap Screen Time > Content & Privacy Restrictions.
- Tap iTunes & App Store Purchases.
- Make sure In-App Purchases is set to Allow.
2. Restart your device: Restarting your phone may reset the connection to the App Store and resolve the issue.
3. Update your payment method: Check that your payment details on the App Store are up to date and correct.
If these steps do not resolve the issue, you can try uninstalling and reinstalling the application. If the issue persists, please contact us for further assistance.
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